Athlete Testimonials

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Michele Hernandez Bayliss
Michele Hernandez Bayliss
19:09 19 Jun 18
Fitwerx has changed my life. It’s almost my second home and Ian, Bruce and Jim near family (I bet they hope I don’t move in!). About 10 years ago, they built and fitted me for a Serotta Ottrott which I still love- recently they updated that bike by adding SRAM etap shifters, and new wheels/tires/pedals/crank – now that bike totally rocks! 16.5 pounds or so of awesome. But the REAL deal was my new bike, a custom all Ti Moots Disc Routt RSL with Di2 shifting, custom anodization (see blog and flickr for pics!) and a hand painted fork by black magic. Okay, yes, I overspent but I am still WOWED by how much more comfortable this bike is than my Serotta – and even though it’s a pound or so heavier, it’s FASTER and more responsive –not sure how but it just is. Gravel builds are PERFECT for someone like me who wants to road bike and be comfortable and have the option of doing some gravel/dirt or run different wheels. I broke my collarbone this past winter in Cuba on a bike trip (hit the wheel of the bike in front of me and crashed) so I am very gun-shy about falling. The most important thing to me is being comfortable and being steady. This Moots is incredible – I literally barrel down this big hill by my house in Vermont at 40-42 mph – on my Serotta, it felt unstable/twitchy at high speeds. This bike just sails with no problem. It’s a gravel build which makes me a tad more upright and makes the fit super comfortable. I used to get neck and shoulder aches but NO MORE – I could live in my saddle (a Terry – awesome by the way). I love my 28mm wheels – though I’m not a fan of off-road, I’ve taken a few gravel shortcuts and felt confident I was not going to wipe out. And they have not slowed me down AND they are super comfortable going over road obstacles. I feel SAFE. I also love the Garmin Edge and power pedals – I never paid attention to power but it’s super interesting and helpful to track HOW you ride even if you are just a “joy” rider like me. I still enjoy stats and seeing my normalized power.In short, this bike just blows me away. Ian, Jim and Bruce went ABOVE AND BEYOND in every possible way. Whether you are a racer aiming to shave your times or just a 50 year old trying to motivate, you owe yourself a fitting and if you are lucky, a new bike. This is my 3 or 4th fitting and 2nd custom build and I say with confidence there is not a better bike fitter/store in the U.S. Run, don’t walk.
Jesse Gourevitch
Jesse Gourevitch
14:02 02 Jun 18
Had a really positive experience working with the staff at FitWerx to buy a new bike. Ian spent four hours with me on the fitting and gave me several good suggestions for how I can improve my body position. Eventually, we arrived at a bike that fit me, my budget, and my needs. Overall, the staff offer an incredible service that I have not found at any other bike shop.
Andrew Holzman
Andrew Holzman
20:17 27 May 18
After 10 weeks between expert fitting to delivery of my new Moots Vamoots RSL custom bike from Fit Werx in Waitsfield VT, I can’t imagine being any happier with the final results. In a word…“Wow”!!!. Not quite a month later and 600 miles on my new Moots, I’m still smiling at the end of each ride and can’t wait for next opportunity to get out on the bike! The combination of arguably the best Ti bike money can buy coupled with an expert and custom fit tailored to my body’s many imperfections, I’m now riding longer, faster and most importantly, in greater comfort. While it’s difficult to tell which aspect is providing me the greater benefit….the new fit or the quality of the bike itself…here’s a few of my early observations:Compared to my old Serotta Legend Ti, the new Moots Vamoots RSL is shorter in the cockpit (seat to handlebars) by 3cm. These changes were the result of an extensive 4-hour fitting with Ian Buchanan, the owner of the Fit Werx bike shop in Waitsfield, VT. Using an array of equipment and flexibility assessment techniques….Ian videoed my riding position on a computerized fit bike and adjusted the dimensions of the cockpit, seat and handlebar height and cleat positions to establish the sweet spots for all body contact points. Despite my own best attempts to adjust what I thought “felt right” over a lifetime of cycling, I wasn’t even close. • Body Position: Upon sitting on the bike for the first time, I was amazed how my hands fell perfectly in place on the brake hoods with an appropriate bend in the elbows. After a few minutes on the road, my arms, shoulders and back felt incredibly comfortable. I’ve been cycling (mostly road and gravel bikes) fairly competitively for 40+ years and for the first time wondered, should I be feeling this comfortable on a bike? Now after 600 miles in the first month on the new Moots, I have experienced absolutely no shoulder pain…nada...and no middle back pain either! I can’t remember when in the past 10+ years when I wasn’t suffering from almost an unbearable level of pain in my left shoulder after an hour on the bike. While at first I did have some concern that the shorter reach and greater upright position would be sacrificing to a more aerodynamic position, my overall level of comfort has vastly improved which leaves me feeling less fatigued with more energy and looking forward to my next ride! My power numbers have also improved…relatively higher average and normalized power and FTP for this time of year as well as many new PR’s on Strava segments. Most noticeably though….I can’t get over the immediate reduction in discomfort and overall fatigue especially on longer rides!• Custom Footbeds: The new footbeds have made a huge improvement to my overall comfort as well as power output on the bike since I started using them a few months ago. With my feet square and supported in the right places, I’ve had no pain on the outsides of my feet during and after my rides. • And what about the bike?: The combination of the ti frame and carbon stem and seat post seems to be a winner. While the Moots felt very stiff and responsive, I barely felt the bumps in road nor the harshness of the zipp 202’s that I experienced on the Serotta. While still technically recovering from meniscus surgery that I had in February, I was surprised to see that my power numbers were as high as they have been so early in the recovery. Again, higher FTP with and overall power output with lower perceived effort. While I was struggling to get outside during an extended winter and knee surgery, I’m confident that my new Moots and perfect fit will provide what I need to get back into my routine. I can’t thank the Fit Werx team enough, Ian, Bruce and Jim, for their guidance and expertise in putting me into the right position and the perfect bike. Without a doubt…my most valuable and enjoyable investment. I’ll definitely be back often and will be sure to share my positive experience with anyone who will listen. Thanks again,Andy
Whitney Hanson
Whitney Hanson
03:31 15 Mar 18
I first went to Fit Werx about 16 years ago, I keep going back. After experiencing the best most advanced bike fit I'm aware of for my mountain bike, road bike, time trial UCI, time trial non-UCI, then a special setup for Mount Washington, and a new road bike purchase, all I can say is Fit Werx is great! Ian, Bruce, Jim and every person involved with Fit Werx have left no stone unturned in the effort to make sure my bikes and bike gear will allow me to be the best cyclist I can be... Top notch professionals with a lot of knowledge about everything bike. b.t.w. check out Dean Phillips world record from 2017 -- Amazing! 3 m.p.h. improvement at the same power, something to strive for !
Ashlea -Keene- Sullivan
Ashlea -Keene- Sullivan
21:48 05 Nov 17
Awesome bicycle fitting experience! I recently had a fit done on my tri bike at Fit Werx. I was beyond impressed with Ian's professionalism, attention to detail, thoughtfulness, and wealth of knowledge. I also appreciated the time he spent with me to address every issue I was having and all my questions. This is my third fit I have had at three different fit companies, and the second time I have been fit to this tri bike, and this was by far the best experience I have had. Would recommend in a heartbeat.
beus sommers
beus sommers
21:30 14 Oct 17
Ian did a fit and after doing fits with others before going back 7 years i am so pleased with what Ian did .. and as i get used to new set-up power # going up as well as cadence.. much more comfortable on the drops.. he spent a lot of time and his analysis was really astute ..anyone needing a fit wether you have but a lot of miles in or just starting out .. its a great investment
Kevin Hartstein
Kevin Hartstein
14:34 02 Aug 17
The guys at Fit Werx are great! I've been a runner for years, but just started doing triathlons - Ian did a thorough fit and helped me choose a bike that works for my body geometry. I'm very satisfied with all of the analysis that went into the fit and the follow-up emails I've exchanged with him to smooth out the details of body positioning and efficient pedaling.
Shawn Berry
Shawn Berry
10:59 09 Jun 17
Fit Werx is the gold standard when it comes to bike fitting, expertise, and customer service. The crew here go above and beyond to give you the best bang for your buck! I'd give these guys 6 stars if I could!!
Jon Cone
Jon Cone
22:27 22 May 17
I had just purchased a Trek Project One Domane and chose to have an existing bike fit at Fit Werx in Waitsfield. Ian spent several hours with me analyzing my pedaling as well as my body limitations to arrive at a significant change in geometry to my bike, and pointing me to adjustments I could make in my pedaling and posture. And I saw all of this occur in real time on his system. He then reconfigured my bike to match the geometry set on his system, and I immediately took it up the App Gap which is about 1/2 mile away from their location. Was really quite miraculous the difference. It is something I could instantly feel the results with. I climbed easier and faster. These were not slight adjustments either, yet nothing was uncomfortable for me. Since then I have beat all kinds of records for myself. I am way ahead of the ball this year. I'm not getting any younger so I attribute it to having a bike that is properly fitted to my particular body. I would say that getting fitted is essential for anyone who is trying to make improvements. Body mechanics and efficiency is what this is all about. Also sold now on my next bike coming out of this shop. Really really knowledgeable performance oriented bike shop and its a treasure that it is here in Vermont. Really Happy Customer!!
Christopher Bortree
Christopher Bortree
12:52 14 May 17
Great buying experience for our first road bikes! Bruce did a fantastic job getting my wife and I fitted properly and was incredibly knowledgable and understanding of our needs. Needless to say we are very happy with our purchases, and would HIGHLY recommend the crew at Fit Werx.
Kathy Bennett
Kathy Bennett
17:53 27 Apr 17
After deciding to get a new bike I set up an appointment and spent about 2 1/2 hours with Ian. I came away with so much more information and knowledge than I expected. They worked with me to find the right bike and stay within my budget.....their customer service is outstanding. It was one of those "I should have done this years ago" moments. They proved I made the right decision to make the trip to Waitsfield. Thanks for the confidence!
Eric Goldmann
Eric Goldmann
19:08 29 Mar 17
Admittedly, I had a hard time justifying spending money on something that isn't an actual bike part, but after the fact I can honestly say that my bike fit was probably the smartest bike-related purchase I've made. Ian took time to understand my riding tendencies, and we talked at length about sources of discomfort with my existing fit. Ian was able to clearly explain how different muscles interact with each other to produce pain in the areas that I had identified.The fit process itself was surprisingly calculated, involving a number of tools to measure body angles, pedal stroke, saddle pressure, etc. My new fit has alleviated the discomfort I had been coping with for months with my previous setup. Also, I was given a flash drive to take home with my fit numbers and video footage recorded during the fit process. Additionally, Ian suggested some stretches that might help with a nagging injury, and went so far as to research a physical therapist who could provide additional treatment. Pretty incredible service.
John Bonneville
John Bonneville
00:05 06 Mar 17
So yesterday, I had my fitting at FitWerx with Ian. The rider match fit process took about 2.75 hours long. I have meet Ian before but he introduce himself. As I have meet him, along with Jim, Bruce, and Colby (dog) when I first moved into the area last year. During the fit itself, Ian provided multiple tips and also posture. The videos and details of the fit will make me feel confident about my next bike when I do get it. Afterwards he even adjusted my seat height for my road bike at no charge. Overall a great experience and I will highly recommend doing this for looking at new bikes. I know I will do this again for when I look at TT bikes in a few years (hopefully).
Brian Frambes
Brian Frambes
01:16 26 Dec 16
The guys at Fit Werx VT are extremely knowledgeable and a pleasure to work with. I stopped by one afternoon to look at mountain bikes and spent over an hour with Ian talking bikes and components. I really learned a lot in that hour as I'm not a racer or triathlete just someone who enjoys riding. By the time I left the store I had ordered a bike that I knew was right for me. When I picked it up Jim and Bruce were also a great help answering all my questions. After a number of weeks on the new bike, couldn't be happier. Cheers. BF
roamic
roamic
14:13 10 Oct 16
A few weeks ago, I was riding from Burlington to Rochester and I stopped in. I had a front derailleur cable that was about to break. They asked if I wanted them to change it? And I said "Sure!" They replaced both derailleur cables and gave me a great price on an almost new shifter/brake lever. I left with a bike that felt almost new. What a great experience!
Eve Beglarian
Eve Beglarian
15:33 10 Jul 16
I'm planning a long-distance bike trip for next year so I gave myself permission to come here and get a real fitting and the right bike for the trip. I didn't realize what a HUGE difference it would make in my biking life. WOW! I've been a recreational biker all my life, but never much of a gearhead. My experience with Ian was life changing. As a 57 year old woman with no bike-nerd cred, I didn't expect to be treated with such care and respect in a bike shop. I felt SEEN and attended to in kind of a profound way, and Ian's time and care has translated into a new bike that I LOVE riding. I can't wait to get on it every day!!! THANK YOU SO MUCH!!!!
Lauren Kaskey
Lauren Kaskey
12:46 04 Apr 16
I was a bit hesitant to do a bike fitting at first--my plan was to stretch my budget for the bike, should I really put money into something that isn't made of carbon?? After my fitting, my absolute, unhesitating, resounding answer is YES! Do it! This is a big purchase, and you are most likely planning to be on your bike for hours on end in order to make your body feel healthy and great. I have never been so sure of a large purchase in my life, because in this case, the person who was helping me make the decision not only knows the products (he is like an encyclopedia of bikes, seriously) but also knew my biking, style, and what I was looking for. My bike fits me perfectly. Ian respected my budget and between a bike, shoes, and the fitting, STILL managed to keep everything within my budget (and I was going for somewhat of a "starter" fancy road bike). This was an amazing experience and my ride feels like butter. If you are wondering whether it is worth it, it is. You should go. And then sing it from the rooftops, like I've been doing.
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Andrew Bates
Andrew Bates
16:30 30 Jun 18
Got a new bike fitting and Mike did an excellent job. The staff is very professional and knowledgeable.
Paul Bain
Paul Bain
12:29 09 May 18
Between the great staff at Fit Werx 2 and Waterford, I now have a bike that fits and rides better than I could have imagined. The attention to detail covered every aspect of the fit and the build, right down to choosing the best saddle and the build of the wheels. What struck me most about working with Fit Werx was that everyone there, from the fitter to the technician who built up the bike to the manager, all cared so much about my riding experience. In the end they were clearly as proud to put me on my bike as I am to own it.
Kenneth Kaplan
Kenneth Kaplan
23:32 20 Mar 18
Last summer, my favorite bike of my life, a classic Schwinn Paramount racer, converted to smooth riding and sleek looking single-speed was stolen off my back porch. I was devastated but encouraged by a friend who originally sold me the bike, to call Schwinn Waterford in Wisconsin to see if they could duplicate the bike or even do better. They said they could and pointed me to Fit Werx in Peabody MA to do the fitting and bike build. The resulting bike is completely different from the original Schwinn, color, components, wheels etc, but what a sensational custom build FitWerx did an absolutely superb job, the best service I have ever received from a bike shop in 50 years of cycling. And the resulting bike far exceeds my expectation on every count. Their attention to detail, craftsmanship, knowledge and friendly service made the experience absolutely stress free and in the end an enormous amout of fun. The bike is a work of art and I cant wait to the weather warms up to take it out for ist inaugural ride. I am already dreamy of my next bike that Fit Werx would take on. They are masters of their craft and I cant enough good things about this small and tucked away little shop in a back street in Peabody MA.10 stars out of 10!!
Jeff Soderman
Jeff Soderman
00:22 17 Feb 18
I worked with Mike on the fit of my new Trek Madone. It was an extremely informative and thorough process. The bike is great and the staff there is awesome. I bought a frameset and they swapped the components from my old bike to new, included in the price. Build quality was very high as well. First rate experience.
Thomas Chapman
Thomas Chapman
12:02 02 Feb 18
I was having problems with my positioning on an existing road bike that I tried my best to fit into a tri position. Through trial and error I put myself in a horrible position. Knowing that I want to begin my 2018 training from a proper position I asked around to all my fellow cyclist and I was told you can not go wrong with Fit Werx. I was a little nervous when making the appointment because I see myself far from the avid cyclist and really did not know what to expect. My initial contact was with Marty who answered all my questions and made me feel like I made the right decision coming to Fit Werx. When I was outside the store I felt a little out of place but as soon as entering the store I was welcome by all employees and immediately was able to let my guard down. The fit was extremely informative not only on my proper fit but also on some cycling techniques that could make me a better cyclist. I am so thankful to Mike who performed my fit, he was extremely professional and spent the entire fit looking out for my best interest. I have a couple rides on the trainer with my new fit and I feel great. Can't wait for the snow to melt that I can hammer out some strong miles on the road.
David Yang
David Yang
13:51 31 Jan 18
Great place! Got a tri-bike fit here with Mike who was fantastic and very professional. Their philosophy is to get you in the best position possible without sacrificing comfort so you can actually hold it. All the staff is very nice and professional as well; I got some mechanical work done and the mechanics were very helpful.
Maegan Figueroa
Maegan Figueroa
00:53 14 Dec 17
I came here specifically knowing that I wanted to have the best guys fit me for my new road bike. Everyone I encountered, from the beginning all the way until I had my new bike in my hands, was fantastic. Dean, who fit me for my bike, was very knowledgeable in every question we had. Having the proper fit and measurements on the bike are so important in having a comfortable ride and this team comes highly recommended from me. Thank you for everything!!
Michael Shulman
Michael Shulman
15:23 26 Nov 17
Love this place. Very professional, very attentive, and very thorough. I've left too many bike shops feeling ripped off... Not here! Highly recommended.
Daniel Leavitt
Daniel Leavitt
06:03 22 Nov 17
I found out about Fit Werx while visiting family in Massachusetts. As a new rider I wanted to make sure my bike was set up properly and I didn't have the confidence that my local bike shop had the same level of expertise in bike fitting. In fact, after scheduling the bike fitting (but before the actual fitting) I strained my IT band. The bike fitting was a great experience. Dean spent a lot of time and I feel like the bike is where it needs to be. Fit Werx does a great job from start to finish. I highly recommend this shop to any rider as it will benefit the beginner rider as well as the experienced.
Peter S
Peter S
01:14 23 Oct 17
I had a fitting with Mike on 9/20. It was a birthday present to myself. I'm an aspiring MAMIL (Middle Aged Man In Lycra) and love riding my bike. I have since I was a teenager. I have not had time over the last few years but now I find myself taking my old steel frame out for a spin.I think this was a great first step in getting back into cycling. The fitting took the better part of an afternoon and was very thorough. Mike looked closely at my existing fit, plugged it into their system and computed an optimal fit. He then adjusted my bike to that. He was even able to work with my old bike (1982 Myata 912) fit me better. I noticed an immediate increase in my efficiency. I was not able to tell the difference so much by just sitting on the bike but riding it was different. I had about a 1-2 mph increase in my speed, and I am not in super shape.I hope to continue to ride and find use for the credit offered with the fitting. The staff there is very friendly too. A great place to look at the new bike tech and it was great to chat with Mike about all things bicycle.
Chris Sanders
Chris Sanders
00:24 14 Aug 17
Marty, Dean, Brad and the Fit Werx crew have been awesome! Helped me every step of the way from fitting to getting me on my new tribike in time for Ironman Placid. Every time I had a question or hit a snag with the manufacturer, Marty was super responsive and right there with me doing whatever it took to get me back on the road again.I was back to get a tune this past weekend and Brad helped troubleshoot a couple of issues like a pro. These guys know their stuff when it comes to high-end bikes. Didn’t think the tune would make too much of a difference but now she rides faster than wind and smooth like butter!
Dennis Uram
Dennis Uram
14:02 07 Aug 17
Knowledgeable, friendly, helpful staff. I have never been to a better shop! All top end bikes.
Eric Morse
Eric Morse
02:14 02 Aug 17
Totally happy with my Felt B 14. Mike M. took a lot of time with me, as being relatively new to triathlon, I had many questions about purchasing a new bike. He was patient, understanding, and really was concerned as to what I was looking for. I didn't feel any pressure as to make the sale either, which I appreciated. From original fit, to purchase, to pickup, everything was perfect. Totally worth the drive from Midcoast Maine. Thanks again Mike!! Much appreciated.
Bill Hurley
Bill Hurley
14:27 19 Jun 17
My physical therapist recommended that I see Dean at Fit Werx for a refitting on my existing road bike as part of my recovery from a lumbar disc injury. Although I live in southeastern Massachusetts, the trip to Peabody was well worth it. I am now riding comfortably and in fact riding now feels therapeutic for my back. Now I need to head up there with my TT bike. Thanks Dean
Daniel Nuzzo-Mueller
Daniel Nuzzo-Mueller
23:07 01 Jun 17
I got a fitting from Dean who is hands down one of the most knowledgeable and kind people I know in the bike racing scene. First off his fit resulted in an improvement of about 30 seconds in the local TT course (One week to the next, no fitness change, similar conditions, same equipment) and he helped me hone in on a few niggling fit problems I had. On top of that the mechanic even gave me a few extra pieces to help me with my fit (Pieces that would normally require me to order a 100+ dollar set of pieces). Amazing guys, super friendly, knowledgeable and willing to deal with the fact that I set up a last minute fitting. Fit Werx: You guys are da bomb!
Harry S
Harry S
23:12 26 May 17
Fit Werx is a local bike shop, located in Peabody, MA. Recently, my girlfriend and I went in to have our bikes tuned up for the season. Her bike is only several years old, while mine is over 14 years old. Both bikes were tuned up in short order. My bike runs better now than it did new. On our first ride, I told her this. She said the same. On a subsequent visit, the staff took the time to explain the different types of bikes they sold, as well as their different uses. After realizing my bike did not fit me well, and even though it is a decent bike, I opted to purchase another bike from them. I chose a Trek DSII. the staff will be personally fitting me to the bike to ensure a perfect fit and use.All of the staff there are both bike enthusiasts and experts. they are great folks with a great attitude. Friendly and knowledgeable, I highly recommend Fit Werx for both maintenance as well as sales. they are clearly the best both my sweetheart and I have ever been to.Harry S.
Brian Tierney
Brian Tierney
23:57 20 Mar 17
I'm a first timer with road bikes. Had my fitting and was well educated to find a great bike that will fit my build. Got the bike, now just waiting for the weather to warm up! Very pleased with the one on one service here. Highly recommend especially to those as new and clueless as myself!
David Cancel
David Cancel
00:58 29 Dec 16
Had a bike fitting here today with Mike. Wow what a great staff! Everyone working here was super knowledgeable and incredibly friendly. I've visited many of the high end Cycling stores in New England and I've never had an experience that was even close to FitWerx.Super patient team who deliver the highest level of service. I'm impressed.
Andrew Muir
Andrew Muir
18:46 12 Dec 16
I worked with Dean on my fit after years of independent changes with a frame that was a long way off. Dean is extremely thorough, personable but most importantly a stand out rider/athlete himself. Maybe the best Palmares for a Professional Fit expert on the East Coast. We looked across a variety of manufacturers for my build up and made adjustments based on my preferences. Flexibility is key when it comes to large investments, especially with control freaks like me. After only 1.5 months, I had to warranty replace my frameset. Since then, Dean has been responsive to several emails to get me back on track. Look no further, this is the shop you want to work with. Its worth the trip from Boston for me. I could write a whole other entry for Stephen K. He's the best Mechanic in the Industry, full stop.
Jeffrey Barile
Jeffrey Barile
21:09 01 Oct 16
I was recently in the market to purchase a hybrid bike. I had previously purchased a road bike at Fit Werx in Peabody, so I knew that was where I wanted to go. I met with Marty who showed me a couple of options that met my needs and my price range. Because I was a previous customer who had gone through the fitting process, they had my measurements on hand. Later that day, I received a call and was told which bike best fit my needs, and it just so happened that it was the least expensive of the models I was looking at. This is an example of the integrity and the professionalism that the people who work at Fit Werx in Peabody bring to their job. If you are looking for a quality bike, people who care about their customers, and who are passionate about cycling than I suggest you try Fit Werx in Peabody.
Stuart Abramson
Stuart Abramson
23:24 17 Sep 16
I had a bike fit today at Fit Werx in Peabody MA. Mike Meuse did the fitting. I found Mike and the fitting to be extremely informative and helpful. He took his time and checked his work repeatedly and his measurements seemed very accurate. He asked insightful questions that really helped him nail down the issues that I was having with my current fit and then went about fixing those problems. I went for a nice 3 hour ride after the fitting and I can already feel the difference. I feel like I am getting better power delivery to the pedals and my pedal stroke is smoother. If you want to take your riding to the next level, I recommend a bike fitting at Fit Werx.
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Patricia Joyce
Patricia Joyce
2018-06-15T14:21:55+0000
I have been riding for many years and wanted to upgrade to my dream bicycle. I promptly went into Fitwerx on recommendations by many cyclists on the quality fitting and assistance of bike selection provided by Fitwerx. I cannot be happier. The whole team I worked with was helpful and inspirational. Mike fitted me with a perfect Parlee and customized it for all my needs. Stephen helped me tweak it for some extras I wanted and Marty was always available to fit me in for questions and help on adjustments. The team showed me how to do some minor mechanical adjustments on my bike to make me more self sufficient. This bike shop takes the time to help you and always makes you feel welcome. If you want the right bike and the job done right--look no further Fitwerx is there for you.read more
Kevin Bittenbender
Kevin Bittenbender
2018-04-20T20:55:27+0000
Thank you Marty and the rest of the crew at Fit Werk for all of your support for our Veterans and fabulous job at supporting Run For The Troops!read more
Elizabeth S. Bradt
Elizabeth S. Bradt
2017-12-15T16:57:45+0000
Marty Mike and everyone here helped me get fitted to my bike. They are professional and personable. I’ll be back here for all my Biking necessities.read more
Steve Gaydos
Steve Gaydos
2017-10-18T01:51:10+0000
I'm 68 and have accumulated a number of posture issues due to surgeries, broken bones, DIY bike fits using "good books", and aging. I wanted a bike fit that will allow me to ride as many more years as possible. I can tell you that Ian very patiently sorted them out and made changes that I simply would not have known to make, that put me in a remarkably better position on my existing bike, which I love.read more
Michael Vangsted Jensen
Michael Vangsted Jensen
2017-08-13T02:43:28+0000
Always great service. It's the place to go for a race tuneup or other fixes. Nothing else comes close.
Paulette Thabault
Paulette Thabault
2017-08-02T11:52:10+0000
Ian was exceptional. The bike fitting experience was individual and informative. I came away with some great information to improve my riding and reduce strain and injury risk.read more
Steven Fafel
Steven Fafel
2017-07-18T20:33:34+0000
I returned to the sport of cycling after a 7 1/2 year hiatus and soon realized that a lot of the sport had changed. I decided at the beginning of this year that it was time for a new bike, so after much research I visited the shop where I had purchased my old bikes many years ago, including the 19 year old steel bike that I was currently riding. To say I was overwhelmed by the choices, etc. would be an understatement. This is when I decided to try Fit Werx. Although I had purchased some products in the past, I had never discussed the fit or bike buying process in the with them. Marty spent a good half hour or more on the phone with me finding out my back story, the type of riding I do and what I hoped to get out of a new bike. I then booked the fit appointment with Mike. The appointment, which took a good 3 - 4 hours, was not only used as a tool to gain bike measurements, but was also so informative and assisted me with pedal stroke, positioning on the bike and a way to discuss bike options. After the fitting, there was no pressure to try and give you a "hard sell". I was able to do my research on various recommended bikes and models, and told to call or e-mail with any questions. I finally decided on a Trek Domane SL 6 disc, my first new bike in almost 20 years. When I picked up the bike, Steve at the shop made sure to go over the entire bike with me, and answer any and all questions. I have dealt with all of the employees at Fit Werx and all have been nothing but helpful. Although I have only ridden the bike once, it was a 38 mile ride that can only be described as "Transformational".read more
Mike Armini
Mike Armini
2017-07-03T22:46:07+0000
Matt Lindblad
Matt Lindblad
2017-06-07T01:59:44+0000
Jeff Kauffman
Jeff Kauffman
2017-04-05T02:13:58+0000
I had a bike fit with Ian last week. It was everything I hoped for and more. His attention to detail was impressive, and he was able to explain in detail every change that he suggested. He not only made my bike more comfortable but I left a more educated rider. Every change that I needed was able to be done on the spot, and I've already noticed increased power output. It was a great investment in my bike and I could not be happier. When The time comes for me to get a new bike , I will definitely return.read more
Andy Malinowski
Andy Malinowski
2017-03-19T14:08:59+0000
Sarah Crane
Sarah Crane
2017-03-01T16:16:00+0000
Eric Zuelow
Eric Zuelow
2017-01-22T16:19:08+0000
After years of thinking about it, I finally decided to invest in a dedicated TT bike this past fall. Working with Dean on the fit was both fun and fascinating. Enjoyed chatting about the particulars of the process, the physiology of a good position, and various equipment options. (Was great to talk track cycling as well... which is where I started out back in the mid-1980s.) Tremendously rewarding. Buying the bike was equally enjoyable. Dean helped me select the ideal bike for my body and to optimize the results of the fitting. Then, the excellent Fit Werx staff put the machine together (and taught me how to work on the various hidden parts and electrical connections). Based on a few Strava segments completed before the first snows hit northern New England, I'd say that the new set-up is a good 2-3mph faster than my aero road bike w/ clip-ons--and that's with heavy box-section training wheels, cool temps, and winter clothing. Chomping at the bit to get out racing on the good wheels (and to simply go for long tempo rides... now possible at speeds I used to race at). Gonna be a very fun 2017 and beyond.read more
Alison DiRienzo
Alison DiRienzo
2016-12-13T18:17:24+0000
Gabe Fried
Gabe Fried
2016-08-22T14:44:13+0000
I went for a fitting two years ago, and passed a lot of bike shops on my way there. I had been "fit" prior but the fitting I received was excellent, and my enjoyment of my ride increased by way more than the cost of the service....fast forward a few years and I came back for a new bike. The team at Fitwerx set me up with several loaner bikes to take for long rides and worked with me on all the options for my new order. I never felt pressured or rushed, and will gladly return there in the future.read more
Mark Christian McMann
Mark Christian McMann
2016-07-16T04:06:08+0000
After dropping my old bike off for tune up, I was hit with a little sticker shock at first. Only cuz I wasn't expecting the bike needing the love it did. The work and care they gave my little 10yr old commuter was top notch and she rides like new now. So worth it.read more
Cindy Shoer
Cindy Shoer
2016-06-25T23:48:04+0000
A tune up and some tweaks on my bike and Long Trail Century Ride in the books. Thanks, Steven, my bike feels great!
Tim Lescalleet
Tim Lescalleet
2016-04-09T19:58:40+0000
Geoff Hull was great to work with. Made many upgrades to my current bike and mapped out a future new build. Also got some great pointers on ride position and pedaling that have already proven to be worthwhile. Thanks Fitwerx!read more
Kate Stanley
Kate Stanley
2016-03-18T16:17:05+0000
At the advice of my coach, I scheduled a fitting in Lexington in February. I had been experiencing some hip pain while riding and running. I saw Geoff and right away while observing my pedal stroke was able to learn its just as (if not more) about how you interact with your bike than how it's built. After a few riding tips and adjustments to my bike I was ready to go. My hip pain immediately subsided during my indoor rides and I just took my bike on the road last week for the first time. I finally feel like my bike is really MINE!! I'm completely comfortable on it and that helps me ride more efficiently. Thanks Geoff!!read more
Tara Hudson Champigny
Tara Hudson Champigny
2016-02-04T22:59:11+0000
Stopped in Peabody to pick up cleats for shoes received the best customer service. So helpful and friendly.
Tyson Pettitt
Tyson Pettitt
2015-09-29T14:38:43+0000
Awesome experience at FitWerx - white glove service at its finest.In terms of the fit: I was never really uncomfortable on my bike before coming in to speak with Geoff, but I also wasn't convinced that I was setup in an ideal position on the bike. After the fit I immediately noticed that I was able to breathe a lot better during my rides and hard efforts, which meant that at the same power output my perceived exertion was much lower. I immediately found that I could ride for longer at the same output than I could before. Absolutely fantastic.In terms of the new bike: There probably isn't much I can say for the Parlee Altum that hasn't been said before, I am loving it. The bike does everything that I want it to, and nothing that I don't. Great recommendation.In terms of the service: Where do I start. Geoff lent me his personal bike while my Cannondale was getting a frame recall, and went as far as setting it up to my specs, with my seat/wheels/pedals. Then, just days before a big ride, I decided to buy a Parlee and the guys worked overtime to get it from the factory and built up so I could have it in time. Since then, I have had it in a few times for some minor checkups and Stephen has dropped everything to accommodate me. Geoff has also worked with me to fine tune the fit as I get more and more miles in the new position. This level of service is probably expected from pro-level racers, which I am not. The white glove treatment is very much appreciated.read more
Michelle Couto Correnti
Michelle Couto Correnti
2015-09-25T23:04:40+0000
Such a great experience getting a custom bike fit today. I felt so comfortable and learned so much.
Stu P Thomsen
Stu P Thomsen
2015-08-30T00:15:03+0000
Nate Hurwitz
Nate Hurwitz
2015-07-21T14:04:42+0000
If you are serious about bike fit and want to be comfortable in the saddle, this is the place to go. Dean spared no time to ensure that I was comfortable on the bike, and explained everything from riding techniques to new bike fit and component setup. Ended up purchasing a new bike from them based on my measurements and excited to receive it in the next few days!read more
Ken Siriani
Ken Siriani
2015-06-21T20:44:18+0000
None better !! They know their stuff, great bikes, great accessories, and the best service and expertise around. The fittings are second to none!read more
Gilles Girard
Gilles Girard
2015-06-17T00:49:12+0000
Thanks Ian for the great day we spent in your shop!!! My daughter Isabelle Rouleau and I really enjoyed and appreciated the time you took and the explanations you provided. I am sure they will be of great help!!! It is our first experience doing this and it was a fantastic one!!! Good job all around to you and your team!!!read more
Scott Johnson
Scott Johnson
2015-05-08T01:53:51+0000
Motifs Laurie
Motifs Laurie
2014-10-15T21:19:03+0000
Matt Manning
Matt Manning
2014-09-05T18:20:14+0000
The guys at Fitwerx 2 are the best in the business! I recommend their services 100% and will often travel to the shop from Boston in rush hour traffic and forgo closer options because of the amazing client focus and service they provide. If you want one of the top cycling/triathlon shops in Mass then look no further. Whether you want a great fitting with Dean, top level client service, product feedback and assistance from Marty or thorough and speedy mechanical service from Mike and Mark you will be happy you chose to take your business to Fitwerx 2.read more
Arland Macasieb
Arland Macasieb
2014-07-18T05:33:03+0000
Lisa Driscoll
Lisa Driscoll
2014-07-01T22:08:32+0000
Alexis Ressler
Alexis Ressler
2014-06-19T23:34:03+0000
I had heard great reviews prior to coming in to Fit Werx, but my experience surpassed my expectations! I spent 4 hours at the shop and all my questions were answered and more. We talked bike fit, mechanics, road bikes, TT bikes, and technique. Looks like I found a new bike shop, and even though it's not local, it's worth the trip!read more
Matthew Babson
Matthew Babson
2014-04-28T20:26:18+0000
Deven Pearson
Deven Pearson
2014-04-01T12:17:23+0000
Jared Blaise Crotty
Jared Blaise Crotty
2014-01-31T18:24:36+0000
Awesome bikes and even better people.
Larry Rodman
Larry Rodman
2014-01-27T19:07:50+0000
I had the most amazing experience at Fit Werx. I needed a new bike ASAP due to a defect in the bike I had been riding. Fit Werx went out of their way to try and resolve the issue on my old bike and when it was unrepairable they presented my with options for a new bike that was within my price range and more than met my needs. Once on my new bike they have reached out multiple times to see how the bike is working for me, and offered some welcome tips on how to improve my performance as a cyclist.read more
Gregory S Crist
Gregory S Crist
2013-12-30T17:14:09+0000
Doug King
Doug King
2013-12-24T03:01:46+0000
Dick Mirick
Dick Mirick
2013-12-20T13:44:50+0000
Rich Dietz
Rich Dietz
2013-12-05T23:16:20+0000
Robert Corneau
Robert Corneau
2013-11-25T01:12:55+0000
Andrew C. Boxer
Andrew C. Boxer
2013-11-12T01:03:07+0000
Brian Sullivan
Brian Sullivan
2013-10-18T03:28:44+0000
Hey Dean Phillips thanks for the great bike fit today! Your knowledge helped this beginner hum along today. Lets not forget Mark who smoothed out my rides shifting also!read more
Chris Aher
Chris Aher
2013-10-08T22:51:49+0000
With some minor bike fitting time and an aerobar/stem change to my Tri-bike, the staff of Fit Werx allowed me to become more comfortable on my bike and drop my IM bike splits from around 6hrs to 5:37 without any major training changes or fitness improvements on my end...I truly believe that my comfort level and aerodynamics they helped me obtain was a major key to my improvement....their knowledge and expertise is amazing!read more
Robert Pugsley
Robert Pugsley
2013-10-02T14:57:07+0000
黃大唐
黃大唐
2013-08-31T04:39:46+0000
Josh R. Freeman
Josh R. Freeman
2013-08-29T10:04:02+0000
Steve DePalma
Steve DePalma
2013-08-26T21:35:23+0000
Robert Forlini
Robert Forlini
2013-08-15T13:51:22+0000
Faith Linsky
Faith Linsky
2013-07-21T19:34:54+0000
Zoemma Warshafsky
Zoemma Warshafsky
2013-07-19T15:09:37+0000
awesome service! thanks for the quick spoke fix (waited 5 minutes). now i can ride this weekend 🙂
John Chan
John Chan
2013-07-12T05:03:36+0000
Larry Salvador
Larry Salvador
2013-07-11T04:05:07+0000
Haziq Haiqal Mahadi
Haziq Haiqal Mahadi
2013-07-07T06:47:19+0000
Callie P Roberts
Callie P Roberts
2013-06-28T01:20:39+0000
Pete Buletza
Pete Buletza
2013-06-18T15:58:20+0000
Besides having great gear, an outstanding fit studio, and great mechanics, FitWerx are friendly, kind, and incredibly charitable to the community. They value their friends and family, and being a customer immediately makes you one of both.read more
Kyle Burnell
Kyle Burnell
2013-06-15T15:16:19+0000
Fit Werx goes above and beyond to meet the needs of everyone who walks through the doors. Everything they do, they do with class and professionalism. The guys have a wealth of knowledge that they are eager to share. Beyond that, they are great people that will treat you like family. Do yourself a favor and check them out for yourself.read more
Jim Byron
Jim Byron
2013-06-14T18:13:37+0000
Thanx Geoff for the perfect fit. I was doubtful - not really comfortable but a few rides in and I was golden!
Kyle Bouchard
Kyle Bouchard
2013-06-14T17:19:34+0000
Best and most well equipped triathlon and road bike shop in vermont hands down. If you are looking for a new bike (tri or road), bike gear, tune up, a comprehensive fitting or even the new saddle pressure scan, (which I just completed and learned a ton) ,Ian, Bruce and Jim are great to work with and incredibly skilled in their craft!read more
Chris Crowley
Chris Crowley
2013-06-14T16:48:36+0000
the best shop on the north shore!
Subramani Venkatesh
Subramani Venkatesh
2013-06-14T15:36:28+0000
My Personal experience with Fit-Werx is out-standing, Fit Werx is more up to date with Bike Fit and Technology. I got best bike ever here. I follow FitWerx Blogs and Deans blogs very closely on Beginners TriAthlete, which is very helpful in your training. Last but not last least, the entire Fit-Werx crew is very supportive, they help you when you really in need.read more
Nancy Ovitt
Nancy Ovitt
2013-06-14T15:28:20+0000
Fit Werx is the best game in town...even out of town. Everything from professional bike fitting to power meters to race wheels to lube and tubes. These guys have gone out of their way for me. Jim Weaver always takes good care of my trusty steed and fixes little things I didn't even know needed fixing. Keep up the great werk, Fit Werx!read more
Helene Palmer
Helene Palmer
2013-06-14T14:55:26+0000
The best in the business!
Roger A Chauvette
Roger A Chauvette
2013-06-14T14:45:03+0000
Best fitting bike I have ever owned!
Audie Bridges
Audie Bridges
2013-06-14T02:16:49+0000
Susan Parker
Susan Parker
2013-06-13T17:55:08+0000
This is the place to go for all of your cycling needs!
Michelle Sewell Spina
Michelle Sewell Spina
2013-06-13T17:20:40+0000
Marty and Dean are amazing - incredibly helpful, knowledgeable, and just downright pleasant to work with. HUGE thumbs up!read more
Bill Bochnak
Bill Bochnak
2013-06-13T16:00:40+0000
It's about the people, fitwerx has the best people all around, it as simple as that... a lot of great shops and places to take care of your cycling needs but at the end of the day someone has to be #1 and that someone is fitwerxread more
Nate Smith
Nate Smith
2013-06-13T15:32:12+0000
The shop is great for its top notch cycling knowledge and guidance as well as its personal attention to each person that walks in the door. But what sets itself apart even more are the people that work there...read more
Marty Miserandino
Marty Miserandino
2013-06-12T01:28:57+0000
Would you recommend Fit Werx to your FB friends? Please do.
OsMan Ali
OsMan Ali
2013-06-11T11:06:19+0000
Bodjie Flores
Bodjie Flores
2013-05-13T08:36:27+0000
Sandy Codding
Sandy Codding
2013-05-13T00:39:25+0000
Tom Frost
Tom Frost
2013-05-03T15:25:01+0000
Barbara Hemphill
Barbara Hemphill
2013-04-25T17:08:42+0000
Dan Forbes
Dan Forbes
2013-04-25T16:07:17+0000
Very professional, knowledgeable, and personable. Full customer service experience with great products. Totally worth a round trip 8 hour drive. Thanks Ian!read more
Joe Rujero
Joe Rujero
2013-04-01T20:32:23+0000
Norman Cook
Norman Cook
2013-03-06T11:23:39+0000
Gregg Balser
Gregg Balser
2012-12-19T20:58:26+0000
Rick Marvel
Rick Marvel
2012-12-17T12:19:36+0000
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